S.No.

Name of the State Government Department/ Organisation

Name, Designation and address of Nodal Officer for Citizens' Charter

Tel.No./ FAX No./ E-mail Address

Government of Andhra Pradesh

1.

Industries and Commerce Department,

Shri A. Raghothama Rao, IAS,

Principal Secretary to Government, Coord. GPM&AR, General Administration Department & E.O., Government of Andhra Pradesh, Room No. 408, 4^th Floor, B Block, AP Secretariat, Hyderabad – 500022,

Tele : 040-23453227 (O)

Fax  : 040-23453218

e-mail :

2.

Public Enterprises Department

Dr.(Smt.) G.V. Hemelatha Devi, IRS Additional Secretary to Government

Union Territory Administration of Andaman & Nicobar Islands

2.

Andaman Nicobar Administration

Shri A. Anbarasu, IAS, Secretary (AR), A&N Administration, Secretariat, Port Blair – 744101

Tele : 03192-233227

Fax  : 03192-232236

e-mail : sec.it@and.nic.in

Government of Arunachal Pradesh

3.

Department of Personnel, Administrative Reforms and Training

Shri J.P. Rai, IAS, Secretary to the Government of Arunachal Pradesh, Arunachal Pradesh Civil Secretariat, Block No. 28, Itanagar – 791111

Tele : 0360-2212455 (O)

          0360-2211267 (R)

Fax  : 0360-2212579

          0360-2215848

e-mail : jpraiita@yahoo.co.uk

Government of Assam

4.

Administrative Reforms & Training Department

Dr. Prem Saran, IAS,

Commissioner & Secretary, Government of Assam, Assam Secretariat, Dispur, Guwahati – 781006 (Assam)

Tele : 0361-2261304 (O)

          0361-2261398 (R)

Fax  : 0361-2221583

e-mail : drpremsaran@yahoo.com

Union Territory Administration of  Chandigarh

5.

Home Department

Shri R.S. Gujral, IAS, Home Secretary, U.T. Secretariat, Delux Building, Sector – 9, Chandigarh

Tele : 741101 (O)

          741860 (R)

Fax  : 743006

e-mail : hs@chdUT.nic.in

Government of Chattisgarh

6.

General Administration Department

Shri Ajaypal Singh, Special Secretary, Room No.102, Dau Kalyan Singh Bhawan, Mantralaya, Raipur – 492001

Tele : 0771-5080532 (O)

          0771-2255598 (R)

Fax  : 0771-5066114

e-mail : pankajdwivedi@eg.nic.in

             pankajdwivedi-ias@rediffmail.com

Union Territory Administration of Dadra and Nagar Haveli

7.

Administration of Dadra and Nagar Haveli

Shri Vijay Kumar, IAS, Collector/ Secretary (IT), Dadra and Nagar Haveli, Silvassa – 396230

Tele : 0260-2642721 (O)

          0260-2641678 (R)

Fax  : 0260-2642787

Union Territory Administration of Daman & Diu

8.

Department of Personnel and Administrative Reforms

Shri R.K. Srivastava, Special Secretary (Personnel), Finance Department, Secretariat, Daman – 396220

Tele : 0260-2230473 (O)

          0260-2230555 (R)

Fax  : 0260-2230979

Government of NCT of Delhi

9.

Administrative Reforms Department

Shri Prakash Kumar, Secretary (Administrative Reforms), 7^th Level, C Wing, Delhi Secretariat, I.P. Estate, New Delhi – 110002

Tele : 23392254 (O)

        : 26289246(R)

Fax  : 23392077

e-mail : ssecyit@nic.in

Government of Goa

10.

Department of Administrative Reforms

Shri Vijay S. Madan, Development Commissioner, Secretariat, Government of Goa, Panaji - 403001

Tele : 0832-2424221

          0832-2223995

Fax  : 0832-2424221

e-mail : vmadan@nic.in

Government of Gujarat

11.

General Administration Department

Shri A.K. Sinha, Principal Secretary (NRI, ART, Coord.), Block No.7, First Floor, New Sachivalaya, Gandhinagar, Gujarat State – 382010

Tele : 3250333 (O)

          3228643 (O)

           3254840 (R)

           3221814 (R)

Fax  : 3243330

e-mail : secartd@gujarat.gov.in

Government of Haryana

12.

Administrative Reforms Department

Shri P. Pandarwani, IAS, Financial Commissioner and Principal Secretary to Government, Haryana, Room No.503, 5^th Floor, New Civil Secretariat, Haryana, Sector-17, Chandigarh – 160017

Tele : 0172-2713996 (O)

          0172-2793190 (R)

Fax  : 0172-2740526

e-mail : pius.104@com.in

Government of Himachal Pradesh

13.

Administrative Reforms Organisation Department

Shri Saroj Kumar Dash, Secretary (Administrative Reforms), Room No.320, Armsdale Building, HP Secretariat, Shimla-2

Tele : 0177-2620560 (O)

           0177-2621526 (R)

Fax  : 0177-2620560

Government of Jammu & Kashmir

14.

General Administration Department

Principal Secretary, Administrative Reforms, Inspection and Trainings Department

Government of Jharkhand

15.

Department of Personnel, Administrative Reforms & Rajbhasha

Shri Mukhtiar Singh, IAS, Commissioner and Secretary, Jharkhand, Ranchi

Tele : 0651-2403221 (O)

          0651-2480048 (R)

Fax  : 0651-2403253

Government of Karnataka

16.

Department of Personnel and Administrative Reforms

Shri S.M. Acharya, Principal Secretary to Government of Karnataka, 1^st Floor, 5^th State, M.S. Buildings, Karnataka Government Secretariat, Bangalore – 560001

Tele : 080-22353985 (O)

          080-23513434 (R)

Fax  : 080-22253739

e-mail : prsar-dpar@karnataka.gov.in

             psecdpar@mail.kar.nic.in

Government of Kerala

17.

Personnel and Administrative Reforms (AR) Department

Dr. K.M. Abraham, Secretary (AR/MGP), P&ARD, Government Secretariat, P&ARD, Government Secretariat, Thiruvananthapuram

Tele : 0471-2327495 (O)

          0471-2518088 (O)

          0471-2348991 (R)

Fax  : 0471-2327495

e-mail : secry@mgp.kerala.gov.in

Union Territory of Lakshadweep

18.

General Administration

Shri Sandeep Kumar, Secretary General Administration and Services

Government of Madhya Pradesh

19.

Public Grievances Redressal Department

Shri Y. Satyam, Additional Secretary, Vallabh Bhawan, Mantralaya, Bhopal, Madhya Pradesh

Tele : 0755-2551260 (O)

          0755-2764789 (R)

Fax  : 0755-5285375

Government of Maharashtra

20.

General Administration Department

Shri Sanjay Ubale (IAS), Secretary (AR), Room No.155(Main), 1^st  Floor, Mantralaya, Mumbai – 400032

Tele : 022-22027151 (O)

          022-22819762 (R)

e-mail : sanjayubale@rediffmail.com

Government of Meghalaya

21.

Personnel & A.R. Department

Shri W.M.S. Pariat, IAS, Principal Secretary to the Govt. of Meghalaya, Personnel etc. Departments, Room No.325, Meghalaya Civil Secretariat, Meghalaya, Shillong – 793001

Tele : 2226349 (O)

          2550572 (R)

Fax  : 2226349

Government of Mizoram

22.

Department of Personnel & Administrative Reforms

Shri Lalmalsawma, Secretary to the Government of Mizoram, Administrative Reforms Wing, Civil Secretariat, Block ‘C’, Government of Mizoram, Aizawl-796001

Tele : 2325131 (O)

          2322558 (R)

Fax  : 2325131

Government of Nagaland

23.

Personnel and Administrative Reforms

Shri V.N. Gaur, Principal Secretary, Personnel and Administrative Reforms/ Science and Technology Department and Principal Secretary to the Chief Minister, Nagaland, Nagaland Civil Secretariat, Kohima

Tele : 2240569 (O)

          2270105 (O)

          2240283 (R)

Fax : 2270087 (O)

         2222908 (O)

Government of Orissa

24.

General Administration Department, Administrative Reforms Cell

Shri Pramod Kumar Mishra, Special Secretary to Govt., Finance and GA (ARC), Orissa Secretariat, Bhubneswar

Tele : 0674-2402912

          0674-2535397

Fax  : 0674-2402912

          0674-2536908

e-mail : pramodemishra@hotmail.com

Union Territory Administration of Pondicherry

25.

Administrative Reforms Wing

Dr. S. Sundaravadivelu, Deputy Secretary to Government (ARW),

2^nd Floor, A-Block, Chief Secretariat, Pondicherry

Tele : 0413-2336989, (O)

          0413-2333271-2333275 (Ext.12) (O)

          0413-2254411 (R)

Fax  : 0413-2337575

e-mail : dsar@pondy.pon.nic.in

Government of Punjab

26.

Department of Information Technology

Shri N.S. Kalsi, IAS, Secretary, Department of Information Technology, Mini Secretariat Punjab, Sector 9-A, Chandigarh

Tele : 2704717, 2702423 (O)

          2688609, 2688911 (R)

Government of Rajasthan

27.

Administrative Reforms and Coordination Department

Shri B.P. Arya, IAS, Principal Secretary to Government, Printing and Stationery, Removal of Public Grievances, 240, Main Building, Government Secretariat, Jaipur

Tele : 2227811 (O)

          2707330 (R)

Government of Sikkim

28.

Department of Personnel, A.R. & Training

Shri R.S. Basnet, Principal Secretary, Government of Sikkim, Tashiling Secretariat, Gangtok

Tele : 03592-222658 (O)

          03592-222582 (R)

Fax  : 03592-222658

Government of Tamil Nadu

29.

Personnel and Administrative Reforms(AR) Department

Shri S. Meikandadevan, Special Commissioner and Secretary to Government, Secretariat, Fort. St. George, Chennai – 9

Tele : 25672740 (O)

          24756474 (R)

Fax  : 25673437

e-mail : parsec@tn.gov.in

Government of Tripura

30.

GA(AR) Department

Shri G.K. Rao, Principal Secretary, Government of Tripura, Agartala – 799001

Tele : 0381-2326040 (O)

          0381-2354056 (R)     (address, Tel No.

                                             to be confirmed)

Fax  : 0381-2326040

e-mail : rkm53@yahoo.com

Government of Uttaranchal

31.

Uttaranchal Academy of Administration

Shri Rakesh Sharma, Director, Nainital & Commissioner, Kumaon Division, Nainital, Uttaranchal

Tele : 05942-236141

          05942-237633 (O)

Fax  : 05942-237642

e-mail : directoracademy@hotmail.com,

             pmuurbancds@yahoo.co.in

Government of Uttar Pradesh

32.

Administrative Reforms Department, Uttar Pradesh Administration

Secretary, 42, Adhikari Bhawan, Uttar Pradesh Secretariat, Lucknow, Uttar Pradesh

Tele : 0522-2238199